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International Shipping Instructions

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Supplier Information

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Shipments weighing less than 45 kgs total are to be transported via DHL Express. Shipments weighing more than 45 Kgs are to be transported via DHL Danzas Air & Ocean.

 

Based on the above weight, contact either the local DHL Express office or the local DHL Danzas Air & Ocean office. For other specific customs or documentation requirements based on the country of Export and the country of Import, go to www.dhl.com.

 

For detailed instructions, please refer to the QMPML005 Supplier Instructions for Exports to Diebold.

 

Documentation:

A commercial invoice and a packing list must accompany each shipment.  

The commercial invoice must include:

  • Invoice Number

  • Invoice Date

  • Shipper name and address

  • DIEBOLD Part # or DIEBOLD machine type and serial #

  • Supplier Part Number

  • Quantity

  • Product description (no abbreviations)

  • Unit of measure

  • Unit cost (must be greater than zero and indicate a reasonable commercial value if the invoice is No Charge)

  • Invoice Total Value

  • Currency of Sale

  • Port of entry (in the importing country)

  • Harmonize System Tariff number for each item.

  • Country of Origin for each item.

The packing list must include:

  • Identifying Marks and Numbers

  • Measurements (Length x Width x Height in metric)

  • Cubic Volume (in metric)

  • Gross Weight/Net Weight (in kilos)

  • Quantity of each item in each container

If you do not find the appropriate information by visiting www.dhl.com or reviewing the Supplier Instructions for Exports to Diebold, please e-mail Global Logistics Services at:  logists@diebold.com.