Retail Home:  Pharmacy Drive-Thru Solutions

Diebold's drive-thru script delivery windows provide a cost-effective approach to reducing transaction turn-around times and improving operational efficiency.

Important characteristics that set Diebold script delivery windows apart include bullet resistance, ease of installation and maintenance, attractive appearance and compatibility with standard workstation components.

Bullet Resistance
All models are UL listed for either Level One, Level Three or Level One Insulated bullet resistance. Every model features UL tested durable bullet-resistive frames and mullions and UL listed laminated glass Hurricane certified to Dade Country, Florida Building Code.

Unlike some drive-thru script delivery windows that use non-bullet-resistive frames, all Diebold window frames are constructed of carbon steel and are coated with a durable powder paint finish. All mullions between the glass panels are also bullet-resistive.

The Level One glass, rated for medium power small arms products, consists of five laminations.  The glass comes standard in a clear tint and is angled outward at the top of the window to reduce glare and reflection.

Assembly and Installation
All windows are shipped in kit form and only require an easy screw together installation. This eliminates the expense and difficulty of handling a large, awkward and heavy assembled window at the job site. 

Diebold’s exclusive and patented system simplifies replacing glass. The glass is secured from the inside but removed from the outside eliminating the need to dismantle 
countertops or carry heavy panels of glass through the facility.

Product Descriptions
Standard and deluxe models are available in single, double or triple widths to 
accommodate one, two, or three pharmacists/technicians.  Deluxe models add an attractive and distinctive weather-resistant polished stainless steel trim package which covers a full brick gap on all four sides of the window opening.

Script Delivery Drawers
Diebold offers a full range of drawers and pass-through trays for transferring items back and forth between patient and pharmacist. Used in conjunction with bullet-resistive windows, they promote efficient operation, customer convenience and a more secure environment 
for people and assets. These drawers are UL listed for Level One and Level Three bullet resistance.

Bullet Resistive Wickets with Pass Tray
A bullet-resistive window with pass-through tray allows passage of small items without physical contact while maintaining normal two-way conversations. Windows are available in clamp-on or built-in models with several levels of bullet-resistive protection. An optional glove rail extension is also available.

Large Capacity Motorized Counterette
Designed for efficient operation, customer convenience and overall reliability, Diebold’s Counterette has earned the UL Level 1 Bullet Resistant rating.  A 950 cubic inch (2,413 
cubic cm) capacity bin allows customers to perform more of their transactions from the convenience of the drive-thru lane. Pharmacist controls operation, extending the rubberized drop-front drawer a full 15 inches (38.1 cm) with the push of a button. In case of power loss, the drawer can also be operated by a handle located on the pharmacist side of the window. Standard speaker and microphone system provides excellent customer communications. To maintain a more comfortable operating environment in cold climates, an optional countertop heater kit is available.

Package Receivers
Used in both lobbies and drive-up installations, package receivers allow extra-large packages to pass from one area to another. A door-type package receiver permits only the inner door or outer door to be operated at one time.

Dimensions
Level One - 
5' Econo - 750 lbs. (340.2 Kg.)
5' Deluxe - 875 lbs. (396.6 Kg. )

8' Econo - 1,100 lbs. (498.95Kg.)
8' Deluxe - 1,300 lbs. (589.67Kg.)

10' Econo - 1,350 lbs. (612.35 Kg.)
10' Deluxe - 1,650 lbs. (748.43 Kg.)

15' Econo - 2,000 lbs. (907.2 Kg.)
15' Deluxe - 3,025 lbs. (1372.12 Kg.)

Level Three - 
5' Econo - 876 lbs. (397.3 Kg.)
5' Deluxe - 1,001 lbs. (454 Kg.)

8' Econo - 1,301 lbs. (590 Kg.)
8' Deluxe - 1,503 lbs. (681.7 Kg.)

10' Econo - 1,602 lbs. (762.6 Kg.)
10' Deluxe - 1,903 lbs. (863.2 Kg.)

15' Econo - 2.378 lbs. (1078 Kg.)
15' Deluxe - 3,403 lbs. (1543 Kg.)

Level One Insulated - 
5' Econo - 770 lbs. (349.2 Kg.)
5' Deluxe - 895 lbs. (405.9 Kg.)

8' Econo - 1,124 lbs. (509.8 Kg.)
8' Deluxe - 1,324 lbs. (600.5 Kg.)

10' Econo - 1,380 lbs. (625.9 Kg.)
10' Deluxe - 1,680 lbs. (762 Kg.)

15' Econo - 2,045 lbs. (927.6 Kg.)
15' Deluxe - 3,070 lbs. (1,392 Kg.)

Options

• All Diebold script delivery windows can be equipped with Diebold's large capacity counterette and metal undercounter equipment, and can accommodate any 
  Diebold pneumatic (VAT) system.

• 30" (76.2 cm) wide side-lite windows for bay window appearance

• Optional counter top heaters, defrosters and light kits

• Kits require 115 VAC, 60 Hz, 15 Amp circuits.  Receptacles and duplex outlets are not provided.

• Window shade kits (white with black closed symbol standard)

Download the Script Delivery Windows brochure in PDF format.
Download the Script Delivery Drawer brochure in PDF format.
Download the Manual Script Delivery Drawer brochure in PDF format.