Diebold
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About Us
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At-a-Glance

The Brand

Profile

Global Network

History

FAQ

 

Self-service technologies

Financial industry
Diebold offers a wide variety of self-service solutions that enable people to access what they want, when they want it. These solutions include ATMs, cash dispensers, check-cashing machines, bulk cash recyclers, professional services, integration expertise, and much more. Each unique solution can include hardware, software, services, or a combination of all three.

Retail industry
There appears to be an endless number of opportunities for self-service technology in the retail industry. Currently, Diebold provides retailers with a full range of ATMs, cash dispensers, in-store bank branches, facility products, card-based and software solutions, as well as consulting and support services.


Creating secure, productive environments

Physical security and facility products
For nearly 150 years, Diebold has provided security solutions and facility products, including in-store bank branches, pneumatic tube systems for drive-up lanes, vaults, safes, bullet-resistive items, teller-assist systems, cash-handling automation, plus a global service organization that supports security products from Diebold, Mosler and others.

Electronic security
A comprehensive array of products and services brings the highest level of security to any operation. Offerings include digital surveillance, card systems, biometric technologies, alarms, remote monitoring and diagnostics, and much more. Diebold is consistently ranked as one of the top three integrators of security systems by Security Distributing and Marketing magazine.


Providing comprehensive services and support

Premier services
Diebold offers a comprehensive array of services and support. Our Professional Services organization provides strategic analysis and planning of new systems, systems integration, architectural engineering, consulting, project management and more. Everything from traditional maintenance to full delivery system and network optimization.

Outsourcing expertise
Outsourced and managed services include remote monitoring and troubleshooting for self-service customers, transaction processing and centralized monitoring for security customers, maintenance services that keep everything running, and full support for both customers and suppliers via person-to-person or online communication.

Strategic partners
At Diebold, we're smart enough to know that we don't know everything. So, we selectively enter into strategic relationships that complement our products and services, offering our customers the best possible solution. Partners include: VeriFone; ACI International and Digital Signature Trust in self-service; Essex Industries; Pacom and Digital Monitoring Products in security; and the National Federation of the Blind. our new vision